One of the most common stores in western Canada says it’s been the victim of a cybersecurity incident.
In a Facebook post Saturday, Federated Co-op Ltd. confirmed the incident has impacted some of its customer-facing systems and could still impact its inventory of certain grocery items.
Co-op first posted about the incident on Thursday, saying it was affecting its stores and cardlock fuel stations.
Co-op said there’s no current evidence to suggest any customer data has been compromised. The company said in the event that changes it will take the appropriate action.
Co-op has several stores and gas stations in Canada, with the business mainly operating in the western provinces.
The cyberattack is impacting some of FCL’s customer-facing systems, according to a Facebook post by the company. FCL said it had shut down some of its systems as a precautionary measure and brought in third-part experts to investigate.
In another post late Friday afternoon, FCL said some of its cardlocks were open again.
Local Co-ops across Saskatchewan began posting about the “unplanned IT outage” on Wednesday and Thursday. FCL’s main website and many local Co-op websites are currently not working.
Co-ops in some major regions of Western Canada like Saskatoon and Regina are among the locations that have posted about shutting down their cardlock fuel locations. FCL has not provided a timeframe for when these services will be restored.
“We regret that this outage has occurred and we thank Co-op members and customers for their patience as our teams work to resolve the issue,” FCL said in its Facebook post.